UK energy infrastructure company National Grid is one of the most established users of Wellpoints with over ten years’ continuous operation. The company currently has five Wellpoints at different locations and is in the process of upgrading to new Wellpoints that will coincide with the Well.Me digital health tracking service being rolled out to employees.
With over 6,000 employees and a team of just three people to look after their mental and physical wellbeing, the automation of health services is important at National Grid. In addition to Wellpoints, the company also provides a virtual GP service to staff.
“We are focused on establishing a healthy and happy workforce that are on site and working,” explains Dawn McCarroll, Physical Wellbeing Officer at National Grid. “We track sickness absence days as our key metric, but we are now also looking at blood pressure data to judge wellbeing.”
With many employees located outside of offices, National Grid also has the challenge of how to monitor wellbeing among mobile workers as well as the office-based staff. Wellpoints are located in prominent positions in National Grid buildings to encourage usage, and the benefits of tracking vital health metrics are communicated during team meetings.
“Our office workers are already well aware of, and appreciate our efforts in health and wellbeing,” adds McCarroll. “The challenge is the out of office workforce. We need to provide encouragement for some employees while observing the fine line between telling people what to do and informing them of their choices.”
Wellpoint Group Limited (Wellpoint) is committed to taking data security very seriously and takes great care with customer and user data. This Privacy Notice outlines how your personal information will be treated. Our security and privacy policies are periodically reviewed and enhanced and you should check this page to see our most up to date policy.
In order to provide you with our services, we may collect personal data about you from our website and from our health kiosks. Information such as your name and email address are used to create an account for you on both the website and the health kiosks. Other data we may collect includes data such as age, gender, and your health metric data that is collected on the kiosk, or entered by yourself into Well.Me. This allows you to keep track of your overall progress and be able to see historic results, set goals and enter challenges with your friends and colleagues.
Any personal data that Wellpoint collect will only be used for the following purposes:
We can assure you that your personal data is never passed on to third parties.
Personal data that Wellpoint hold will only be stored for the minimum amount of time deemed necessary for the purposes for which it is being used, including:
You have the right to access, modify or delete any of your data. You also have the right to raise any concerns or complaints regarding your data. Please email any requests to Wellpoint’s Data Protection Officer at DPO@wellpointgroup.com
As a Well.Me user, you can regularly receive emails giving you an update of your Weight, BMI, Body Fat Percentage, Blood Pressure, Heart Rate, Cardiovascular Risk and Heart Age whether they have been manually entered or recorded as a result of a health check on a Kiosk.